Support at Home – Available Now

Stay Home & Stay Independent with Immediate In-Home Support

Personalised in-home care with $0 onboarding fees that helps you or your loved ones continue to live safely and independently.

  • No Waiting Lists — Services Available Today
  • $0 Onboarding Fees, No Hidden Costs
  • 35+ Years as a Trusted Community Not-For-Profit
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  • No Waiting Lists — Services Available Today
  • $0 Onboarding Fees, No Hidden Costs
  • 35+ Years as a Trusted Community Not-For-Profit
Eligibility

Who Is This For?

Support at Home is available to eligible Australians who need help to remain living at home. You may qualify if you are:

Australians aged 65+

An Australian citizen aged 65 and over.

First Nations 50+

Aboriginal or Torres Strait Islander aged 50 or over.

Our Services

Support Designed Around You

Why Families Choose MDHSS

Care You Can Count On

No Waiting Lists

We have capacity and are ready to start supporting you today.

$0 Onboarding Fees

Get started with no setup costs and no hidden fees.

Trusted Community Provider

One not-for-profit provider for all your home care needs — 35+ years of dedicated, community-focused care across regional VIC and NSW.

Interim Support Available

Waiting for funding approval? We can provide interim support so you're never left without help.

Your Questions,
Answered

Support at Home is the government's in-home care program that replaced Home Care Packages on 1 November 2025. It delivers personalised care, faster access, and more flexibility, so you can keep living safely and comfortably at home.

Australians aged 65 and over, and Aboriginal and Torres Strait Islander people aged 50 and over may be eligible.

Services include clinical and nursing care, personal care, everyday living assistance, assistive technology, home modifications, allied health, short-term respite care, and short-term restorative care, all tailored to your individually assessed needs.

Services are government subsidised, similar to Medicare. Depending on the type of service you receive and your financial situation, you may be asked to make a contribution towards some services. Full pensioners typically contribute approximately 5–18% towards non-clinical services. Any unused funds may also roll over each quarter.

Support at Home is designed to be flexible. As your circumstances change, your care plan adapts, ensuring you always receive the right level of support to remain independent at home.

Yes, Support at Home is primarily focused on older Australians, including Aboriginal and Torres Strait Islander people who meet the relevant age criteria. There are also other programs and services available for people under 65 who may need support. Please contact us for more information, and our team can help guide you towards the most suitable services for your needs.

We're Here When
You're Ready

Our friendly team is here to help you find the right support, with no onboarding fees and no long waiting times.